SIT - Helpdesk Mail reply select alias

https://www.simplicit.eu/web/image/product.template/3365/image_1920?unique=5712a19


Select the alias that should be used to reply if multiple alias are defined for helpdesk team

Not Available For Sale

  • Odoo Version
  • Type d'abonnement

Cette combinaison n'existe pas.

Odoo Version: 15.0
Type d'abonnement: Socle

Pour comprendre le fonctionnement du core et la différence entre les abonnements Socle et Structurant, c'est ici

Add a new field "Main alias" on aliases (=mail.alias). If several aliases are defined with the same values on model helpdesk team, then the one with is the "Main alias" will be used to fill the "reply-to" attribute on outgoing emails. Only one main alias should be defined per helpdesk team